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Questions? We're here to help! Please contact Random Lengths My Print customer support.

Mailing Address: P.O. Box 867, Eugene, Oregon 97440-0867 U.S.A.
Street Address: 450 Country Club Road #240, Eugene, Oregon 97401-6053 U.S.A.

Toll-Free Phone (in U.S.A. and Canada): (888) 686-9925
Phone: (541) 686-9925
Toll-Free FAX (in U.S.A. and Canada): (800) 874-7979
FAX: (541) 686-9629

E-mail: Please use the form above

Office Hours: Monday through Thursday - 8:00 a.m. - 5:00 p.m.
Friday - 8:00 a.m. - 4:00 p.m.
All times are Pacific (USA) Time.


You may contact Random Lengths offices at other times by leaving voice mail or by using the address and phone number information above.
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Questions? Comments? Suggestions? We want to hear from you! E-mail Customer Service at the Contact Us page, or phone toll-free in the U.S. and Canada, (888) 686-9925. We will be happy to walk you through any part of using My Print that you have questions about!

I have created my report, but I would like to modify the thickness and color of the lines. Where can I change the default options? On the Reports Home screen, select the report you want to modify from your custom reports list and then click Modify Report. On the General Report Settings screen, click Continue. On the Report Items and Template screen, find the item that you want to change. In the Action column, click the Edit button for that Item. At the top of the next screen, click Report Items and Template. In the Item Color column, click the button to select a different color from the My Print Color Picker. In the Select Series Type column, use the drop-down list to change the thickness or type (dashed, dotted, step line, column or area). When you are done, click Update in the Action column. Click Finish & View to save your changes and view them in the report display.


To get Help:

For basic help for this or any other screen, move your mouse pointer over a button, field, or check box to get a short explanation of what it does. For more detailed information, click HELP | How do I …? in the upper right corner of any screen. In a few places, you’ll find a help button located right next to a particularly complex setting.

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© Copyright 2010, Random Lengths Publications, Inc. PO Box 867 Eugene, OR 97440-0867 | 450 Country Club Road #240 Eugene, OR 97401
Phone Toll-Free in U.S. and Canada 888.686.9925, or Ph: 541.686.9925 | Fax Toll-Free in U.S. and Canada 888.874.7979, or Fax: 541.686.9629
Contact us! Support available 8am-5pm Pacific Time | www.randomlengths.com | Website design by View Design Inc.
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